One of the things that Eservus tries to do as much as possible is engage the tenants in the buildings we serve. We think of ourselves as our property manager clients’ partner in tenant engagement; we have opportunities every day to connect with tenants and provide them with an engaging experience. And one of the most effective techniques to engage tenants is with contests.
Tenants LOVE contests, and they can be a very cost-effective way to interact with tenants and create a bit of fun and excitement in the building. Eservus recently organized a very successful contest called the Eservus Team Spirit Luxury Suite Giveaway. The Toronto Blue Jays were finishing off their regular season and we took advantage of the excitement surrounding the Jays with a contest that asked tenants to submit a video showing their team spirit. We received two dozen videos, many of which were of impressively high production value. The company whose video was deemed to show the most creativity, originality and team spirit was awarded a luxury suite for 16 to watch the Blue Jays take on the Yankees at the end of the regular season.
The contest was a success for several reasons. First, we capitalized on the excitement and enthusiasm already surrounding the Jays. Second, it was a really cool prize! (That said, you don’t have to pony up an expensive prize to engage tenants … when I worked at Cadillac Fairview, we had a contest where the prize was a jar of jelly beans, and we had hundreds of entries.) Third, we posted the videos on our YouTube channel while the contest was still running to create even more engagement (at last count, there were 4,300 views). Finally, after the contest was over, we shared each tenant’s videos with the property manager of the tenant’s building. The property managers were impressed to see how involved their tenants were in the contest. I also think they were impressed by how Eservus created such a high level of tenant engagement!
Check out the winning video by clicking here. And think of ways you can engage tenants through contests. If you’re an Eservus client, we’d love to help you with that!
Kirk Layton is the president of Eservus, an online corporate concierge company servicing over 30 property management companies in Toronto, Calgary, Vancouver and Boston.